OUR PAPERLESS PROCESS
1. WORK ORDER
2. JOB IDENTIFIED
2. JOB IDENTIFIED
Work Order" requested by Client
2. JOB IDENTIFIED
2. JOB IDENTIFIED
2. JOB IDENTIFIED
Dispatchers identifies job, describes proposed work and priority (four hours to schedule)
3. JOB ACCEPTED
2. JOB IDENTIFIED
4. VERIFICATION BY OWNER
Dispatcher accepts proposed work
4. VERIFICATION BY OWNER
6. ARRIVAL AND APPROVAL BY OWNER
4. VERIFICATION BY OWNER
Dispatcher verifies a start date & time
5. COORDINATION
6. ARRIVAL AND APPROVAL BY OWNER
6. ARRIVAL AND APPROVAL BY OWNER
Project Manager coordinates with Client
6. ARRIVAL AND APPROVAL BY OWNER
6. ARRIVAL AND APPROVAL BY OWNER
6. ARRIVAL AND APPROVAL BY OWNER
Tech arrives at predetermined day and time
7. COMPLETION
9. 72-HOUR INVOICE SUBMITTED AFTER WORK COMPLETED
8. FOLLOW UP FOR SATISFACTION
Tech completes the work order
8. FOLLOW UP FOR SATISFACTION
9. 72-HOUR INVOICE SUBMITTED AFTER WORK COMPLETED
8. FOLLOW UP FOR SATISFACTION
Project Manager follows up with Client to make sure work is completed to all expectations
9. 72-HOUR INVOICE SUBMITTED AFTER WORK COMPLETED
9. 72-HOUR INVOICE SUBMITTED AFTER WORK COMPLETED
9. 72-HOUR INVOICE SUBMITTED AFTER WORK COMPLETED
Costs are forwarded within 72 hours